Service Agreements
Home News Contacts KCS Services Page Service Agreements KCS Feedback Page Recommended Links Payment Information

 

All Agreements will be customized for your individual needs, after the Initial Consultation.
     
Typical Initial Consultation - One Desktop Rates
bulletUp to 2 hours of Consultation, including:
bulletReview/Repair Current status of Operating System
bulletReview/Repair Antivirus status
bulletReview/Repair Internet Security
bulletSoftware / Hardware Installation
bulletQuestion & Answer session
$75 (first visit), then $60 / hour.  
Typical Residential / SOHO Agreement - One Desktop Rates with Agreement Rates without Agreement
bulletUp to 2 hours / month of Proactive Maintenance, including:
bulletKeeping Antivirus Software up-to-date.
bulletInstallation of latest Windows Service Packs.
bulletInstallation of latest Security Patches.
bulletOne  (1-hour) Service Call / month, including:
bulletHardware Issues
bulletSoftware Issues
bulletVirus Infections / Cleanings
bulletEmail Problems
bulletInternet Connection issues
$90 / month
 
During Normal Business Hours
(M-F, 8-6)
 
One hour included, additional Hours @ $50 / hour for current customers.
 
No Trip Charges or After Hours Rates
$120 for two hour minimum
 
During Normal Business Hours
(M-F, 8-6)
 
Additional Hours @ $60 / hour for current customers

Trip Charges and After Hours Rates may apply

Typical Home Office / SMB Agreement - Small Network, 2-5 Desktops    
bulletUp to 3 hours / month of Proactive Maintenance, including:
bulletKeeping Antivirus Software up-to-date on all PC's.
bulletInstallation of latest Windows Service Packs on al PC's.
bulletInstallation of latest Security Patches on al PC's.
bulletOne  (1-hour) Service Call / month, including:
bulletHardware Issues
bulletSoftware Issues
bulletVirus Infections / Cleanings
bulletEmail Problems
bulletInternet Connection issues
$150 / month
 
During Normal Business Hours
(M-F, 8-6)
 
One hour included, additional Hours @ $50 / hour for current customers.
 
No Trip Charges or After Hours Rates
$180 for three hours
 
During Normal Business Hours
(M-F, 8-6)
 
Additional Hours @ $60 / hour for current customers

Trip Charges and After Hours Rates may apply

Typical Small Business Agreement -  1 Server, 2-5 Desktops    
bulletUp to 4 hours / month of Proactive Maintenance, including:
bulletKeeping Antivirus Software up-to-date on all PC's.
bulletInstallation of latest Windows Service Packs on al PC's.
bulletInstallation of latest Security Patches on al PC's.
bulletOne Server (1-hour) Service Call / month, including:
bulletOne Desktop (1-hour) Service Call / month, including:
bulletHardware Issues
bulletSoftware Issues
bulletVirus Infections / Cleanings
bulletEmail Problems
bulletInternet Connection issues
bulletProactive Maintenance and Monitoring of Server Status
$250 / month
 
During Normal Business Hours
(M-F, 8-6)
 
Two hours included, additional Desktop Hours @ $50 / hour and Server Hours @ $75 / hour.
 
No Trip Charges or After Hours Rates

 

$380 for four hours
 
During Normal Business Hours
(M-F, 8-6)
 
Additional Hours @ $95 / hour for current customers

Trip Charges and After Hours Rates may apply

 

Typical Medium Business Agreement -  1-2 Servers, 5-10 Desktops    
bulletIf you are interested, we can talk!
   
     

 

Home ]

Send mail to Webmaster with questions or comments about this web site.
Copyright © 2004 Kay Consulting Services
Last modified: 06/03/04