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All Agreements will be customized for your individual
needs, after the Initial Consultation. |
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Typical Initial Consultation - One Desktop |
Rates |
 | Up to 2 hours of Consultation, including:
 | Review/Repair Current status of Operating System |
 | Review/Repair Antivirus status |
 | Review/Repair Internet Security |
 | Software / Hardware Installation |
 | Question & Answer session |
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$75 (first
visit), then $60 / hour. |
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Typical Residential / SOHO Agreement - One Desktop |
Rates with Agreement |
Rates without Agreement |
 | Up to 2 hours / month of Proactive Maintenance, including:
 | Keeping Antivirus Software up-to-date. |
 | Installation of latest Windows Service Packs. |
 | Installation of latest Security Patches. |
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 | One (1-hour) Service Call / month, including:
 | Hardware Issues |
 | Software Issues |
 | Virus Infections / Cleanings |
 | Email Problems |
 | Internet Connection issues |
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$90 / month
During Normal Business Hours
(M-F, 8-6)
One hour included, additional Hours @ $50
/ hour for current customers.
No Trip Charges or After Hours Rates
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$120 for
two hour minimum
During Normal Business Hours
(M-F, 8-6)
Additional Hours @ $60 / hour for
current customers
Trip Charges and After Hours Rates may apply |
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Typical Home Office / SMB Agreement - Small Network, 2-5 Desktops
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 | Up to 3 hours / month of Proactive Maintenance, including:
 | Keeping Antivirus Software up-to-date on all PC's. |
 | Installation of latest Windows Service Packs on al PC's. |
 | Installation of latest Security Patches on al PC's. |
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 | One (1-hour) Service Call / month, including:
 | Hardware Issues |
 | Software Issues |
 | Virus Infections / Cleanings |
 | Email Problems |
 | Internet Connection issues |
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$150 /
month
During Normal Business Hours
(M-F, 8-6)
One hour included, additional Hours @ $50
/ hour for current customers.
No Trip Charges or After Hours Rates
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$180 for
three hours
During Normal Business Hours
(M-F, 8-6)
Additional Hours @ $60 / hour for
current customers
Trip Charges and After Hours Rates may apply |
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Typical Small Business Agreement - 1 Server, 2-5 Desktops
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 | Up to 4 hours / month of Proactive Maintenance, including:
 | Keeping Antivirus Software up-to-date on all PC's. |
 | Installation of latest Windows Service Packs on al PC's. |
 | Installation of latest Security Patches on al PC's. |
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 | One Server (1-hour) Service Call / month, including: |
 | One Desktop (1-hour) Service Call / month, including:
 | Hardware Issues |
 | Software Issues |
 | Virus Infections / Cleanings |
 | Email Problems |
 | Internet Connection issues |
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 | Proactive Maintenance and Monitoring of Server Status |
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$250 / month
During Normal Business Hours
(M-F, 8-6)
Two hours included, additional Desktop
Hours @ $50 / hour and Server Hours @ $75 / hour.
No Trip Charges or After Hours Rates
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$380 for
four hours
During Normal Business Hours
(M-F, 8-6)
Additional Hours @ $95 / hour for
current customers
Trip Charges and After Hours Rates may apply
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Typical Medium Business Agreement - 1-2 Servers, 5-10 Desktops
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 | If you are interested, we can talk! |
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